The Astor Goa – Refund Policy

Refund Policy

The Astor Goa · Candolim, North Goa

The Astor Goa – Refund Policy

The Astor Goa · Candolim, North Goa
01

Cancellation Policy

Should you wish to cancel the booking, you will need to advise the hotel before 72 hours from the day of arrival. Beyond that time, the first night will be charged.

02

Refund Policy

Any refund initiated, minimum of 15-21 working days is required.

03

Check In & Check Out Time

Our Hotel Check-in Time is 2 pm and our Check-Out time is 12 noon.

04

Message For Early Check-In

Early Check-in- between 0700 hours – 1000 hours- 50 % of the room rate. 1000 hours-1400 hours check in will be subject to availability.

05

Late Checkout Policy

Late Checkout- 1200-1500 hours- complimentary depending on subject to availability. Beyond 1500 hours- half day until 2000hrs, 100% of the room rate guest has booked upon.

06

Child Policy

Accommodation is free for 2 child below the age of 12 years sharing the parents’ room in existing bedding of the Suite Breakfast will be charged 50% of the actual breakfast rate.

07

Extra Adult & Extra Child rates if applicable

Accommodation is free for 1 adult sharing room in existing bedding of the suite, Breakfast will be charged 50% of the actual breakfast rate.

08

Extra Bed Policy

Extra bed will be provided on Additional charges of INR 2500 plus applicable taxes on per night basis.

01

Cancellation Policy

Should you wish to cancel your booking, you will need to advise the hotel at least 72 hours before the day of arrival. Beyond that time, the first night will be charged.

To cancel or modify your booking, please contact us at reservations@astorgoa.com or call +91 832 6750 000.
02

Refund Policy

Any refund once initiated requires a minimum of 15–21 working days to process. Refunds will be credited to the original payment method used at the time of booking.

03

Check-in & Check-out

Check-in 2:00 PM Check-out 12:00 Noon
04

Early Check-in

7:00 AM – 10:00 AM 50% of the room rate applicable 10:00 AM – 2:00 PM Subject to availability, complimentary
05

Late Check-out

12:00 Noon – 3:00 PM Complimentary, subject to availability Beyond 3:00 PM – 8:00 PM 50% of the room rate (half day charge) Beyond 8:00 PM 100% of the room rate applicable
06

Child Policy

Accommodation is complimentary for up to 2 children below the age of 12 years sharing the parents' room in existing bedding. Breakfast for children will be charged at 50% of the actual breakfast rate.

07

Extra Adult & Extra Child

Accommodation is complimentary for 1 adult sharing the room in existing bedding. Breakfast for the extra adult will be charged at 50% of the actual breakfast rate.

Extra Bed INR 2,500 + applicable taxes per night

Cancellation Policy

Should you wish to cancel the booking, you will need to advise the hotel before 72 hours from the day of arrival. Beyond that time, the first night will be charged.

Refund Policy

Any refund initiated, minimum of 15-21 working days is required.

Check In & Check Out Time

Our Hotel Check-in Time is 2 pm and our Check-Out time is 12 noon.

Message For Early Check-In

Early Check-in- between 0700 hours – 1000 hours- 50 % of the room rate. 1000 hours-1400 hours check in will be subject to availability.

Late Checkout Policy

Late Checkout- 1200-1500 hours- complimentary depending on subject to availability. Beyond 1500 hours- half day until 2000hrs, 100% of the room rate guest has booked upon.

Child Policy

Accommodation is free for 2 child below the age of 12 years sharing the parents’ room in existing bedding of the Suite Breakfast will be charged 50% of the actual breakfast rate.

Extra Adult & Extra Child rates if applicable

Accommodation is free for 1 adult sharing room in existing bedding of the suite, Breakfast will be charged 50% of the actual breakfast rate.

Extra Bed Policy

Extra bed will be provided on Additional charges of INR 2500 plus applicable taxes on per night basis.

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